Who We Help
These are the real stories of young people we have supported in Hertfordshire.
The names used in our case studies are pseudonyms and the photographs are stock images to protect the identity of our service users.
Use the drop down selector below to filter the case studies by a specific category.
Adam
Adam is a young person who faced significant challenges after moving to the UK. From overcoming trauma and fear to learning how to live independently, Adam’s path was not easy.
Intensive Outreach Independent Living
Carly
Carly found the hyh hub after ongoing and increasing arguments with her mum, resulting in her leaving the family home. The arguments were mainly surrounding Carly’s behaviours.
Hub Family
Damien
Damien is a young person, with neurodiversity, who faced significant challenges after being street homeless.
Health & Wellbeing Independent Living Rough Sleeping Care leaver Temporary Accomodation Hub
Daniella
Daniella, her dad and her step-mum were referred to mediation by the Hub after a long period of strain and waiting for a hostel placement.
Mediation Family
Dez
Dez arrived at Future Roots after becoming homeless, following a breakdown in his family relationships.
Outreach Independent Living
Dylan
Dylan was referred to hyh for housing support after a long and difficult journey. As a child, Dylan fled their home country to escape violence that threatened their safety.
Care Leaver Outreach Independent living Asylum
Eva
Eva is a young woman who faced a traumatic and abusive childhood, leading to homelessness. Despite years of hardship and a lack of support, Eva's story is one of resilience and hope.
Abuse Health & Wellbeing Independent Living Temporary Accomodation
Hari
Hari, 18, became homeless shortly after having her baby. With hyh’s help, Hari is getting back on track and now has regular contact with her baby.
Outreach Sofa Surfing Care Leaver Family Temporary Accomodation
Jack and Chloe
Jack, 12, and Chloe, 14, got in touch with hyh for help resolving a family conflict. hyh mediation has helped these young siblings repair their crucial bond with their mum.
Mediation Sofa Surfing Family
Jade
hyh supported Jade to move on from an abusive relationship. For the first time in years, Jade feels in control of her own future and dreams of following in her mum’s footsteps to become a midwife.
Outreach Health & Wellbeing Independent Living Abuse Temporary Accomodation
Katie
Moving into your first permanent property can be daunting, especially for young people with mental health struggles and neurodiversity.
Care Leaver Outreach Independent living
Lucas
Lucas is a young person with a big love for football, travelling and discovering new cultures. At school, his favourite subject is media studies. He dreams of combining football and media one day, perhaps through sports filming or reporting.
Health & Wellbeing Family
Michael
When Michael was facing eviction, he was referred to hyh and we worked together with his supported accommodation provider to help him with budgeting and other important independent living skills.
Intensive Outreach Health & Wellbeing Independent Living Video
Maddie
Maddie was referred to hyh after her family home became unsafe for her and her newborn daughter. Maddie and her daughter are now settled into supported accommodation.
Outreach Family Independent Living Temporary Accomodation
Nadia
Nadia is a resilient 23-year-old Eritrean woman who has faced immense challenges, including severe trauma, ongoing mental and physical health issues, and extreme poverty.
Intensive Outreach Independent Living
Nathan
The relationship between Nathan, a 16-yearold, and his mum had reached breaking point. Nathan was refusing to attend school, and his mum felt unable to cope with his behaviour.
Mediation Family
Omar
Omar is a care leaver, having left Sudan in 2017. Both of his parents have passed away, so Omar lacks the family network to support him in the UK that most people his age rely on.
Outreach Asylum Care Leaver Independent Living
Poppy
A regular mother-daughter relationship often tips between friendliness and disagreements, and Poppy and her mum’s relationship had been no different.
Hub Family
Ryan
Ryan and their parent both faced different challenges that were disrupting their family life. Ryan is disabled, and their parent lives with bipolar disorder.
Health and Wellbeing Mediation
Sami
Sami, 22, is a polite and lovely young man who loves spending time with his mates. He was referred to hyh by his Personal Adviser from the ‘Separated Migrant Children Care Leavers Team.
Intensive Outreach Asylum Care Leaver Independent Living
Tamsin
At 18, Tamsin was facing the threat of eviction on top of dealing with grief, debt, and a chronic heart condition. Tamsin is now back on track with her finances and feeling much more confident about independent living.
Outreach Health and Wellbeing Independent Living Abuse
Thomas
Thomas’s journey highlights the challenges faced by young people leaving care when trauma, unstable housing, and unmet support needs collide.
Intensive Outreach Sofa Surfing Care Leaver Independent Living Temporary Accommodation.
Tony
Tony arrived at our Future Roots house in 2022, needing both accommodation and support after experiencing trauma as a separated migrant child.
Asylum Care leaver Independent Living Outreach
Stella
Stella is a young person who faced significant challenges due to a family breakdown. Through her work with wellbeing workers, she was able to build confidence, explore her emotions, and take meaningful steps toward reconnecting with her family and shaping her future.
Family Health & Wellbeing Mediation
Lisa
Lisa, 17, came to hyh for support when her family reacted badly to the news she is gay. Our mediation team helped rebuild the relationship and trust between Lisa and family.
Hubs Sofa Surfing Health & Wellbeing LGBTQ+ Video