Rosie and her 3-year-old son were living with her partner when their relationship broke down. Unfortunately, their financial situation worsened which led to Rosie and her son becoming homeless.
When Rosie was referred to hyh, she was living with her son in temporary accommodation. She needed support with claiming Housing Benefit, clearing accumulated rent debts and moving out of her temporary accommodation into permanent housing.
hyh helped Rosie chase her Housing Benefit and her accumulated rent debts were cleared promptly. She then started bidding for properties and, after the support team liaised with the council, Rosie was offered a two-bed flat which she was happy with. Rosie did not have any furniture so hyh helped her to complete a community care grant form and she was set up with utility accounts and a TV licence at the property.
With everything in place, Rosie is confident for her future and felt ready to end her support. Rosie is grateful to the hyh Floating Support Service for their help and said she wouldn’t have felt confident enough to tackle her problems by herself. Rosie feels settled in her home, she is cooking proper meals and her son now has space to play and has a regular routine.