Housing advice for 18-24 year olds
Contact us if you need guidance on housing-related issues.
Asking for help isn’t a weakness
Call 999 if you’re in immediate danger.
AI Chat

Welcome to our AI generated chat where you can get information from our AI assistant Remy
By sharing information, you consent to HYH retaining it for up to 7 days; please share only information about yourself
If you would prefer you can also get housing information from our AI assistant Remy via whatsapp the number is 07453 383123
If you have used the AI chat above, we would appreciate your feedback. Please take a moment to complete the short feedback form using the link below
https://www.surveymonkey.com/r/YWRXDZ5
Phone
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Freephone on 08000 355 775 any time and leave a message.
Opening Hours Monday, Tuesday, Thursday, Friday 9.30-1.30pm
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Email us anytime on
Opening Hours Monday, Tuesday, Thursday, Friday 9.30-1.30pm
If you’re a professional looking to refer someone, please email us on
Don’t be afraid to ask
You don’t have to be homeless to get in touch. Our experienced advisors can talk to you about housing options, money advice, benefits information and much more. And if you have a question about something we’re not experts in, we’ll put you in touch with someone who is.
You might want to talk to us if you:
- Are having housing issues
- Want to move out but are unsure of your housing options
- Are worried you may become homeless
How does it work?
- Contact us if you're worried about a housing issue. Our AI chat can provide information on housing-related matters and signpost you to other agencies or relevant services. The AI chat is available 24 hours a day, 7 days a week.
- If you would prefer to speak to someone directly, you can contact us using the email address or phone number above. Please note our opening times and days, as this is not a 24/7 service.
- Our experienced advisors can provide housing-related advice and signpost you to appropriate services.
- Where appropriate, our advisors can refer you to longer-term outreach services. Please note that eligibility criteria apply, and not everyone who contacts us for advice will meet the criteria for ongoing support.
“I just want to thank you for all your help and support that I have had from you. It’s been
amazing. Don’t worry about me now, I will be fine!” Read Issac’s story to find out how we
helped him.



