Noahs Story

Noah's Story


Noah felt his parents were controlling and did not support him.

He was referred to our mediation service as trust and communication had broken down within his family. Noah felt he could no longer be at home and was staying with a family friend with his younger sister.

One of our mediators met with each family member confidentially and discussed how they felt, what they hoped to achieve with mediation and the changes they wanted within the family home. As with all of our mediation sessions, it was a non-judgmental space for the family to speak alone and together.

During the first family meeting, we agreed that there was room for change and key areas to improve were identified, which included: trust, boundaries, communication and spending time together as a family. The family meetings that followed looked at how to build up their trust with each other again and how they can work together to achieve this. Family rules were agreed and positive changes around listening skills were introduced.

As the family began to understand each other more and improve their lines of communication, they began to spend more time together.

The mediation sessions have now come to a close and the family have come a long way. During the last session, the family said they were ready to continue making improvements, without the regular sessions, using their understanding and communication skills. Noah remains at home still and feels that his family are now happier.

A few weeks on, we received feedback from the family on their mediation sessions. The feedback included: ‘I felt more understood’ and ‘we learnt really useful listening and communication skills’.



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Please note: to protect our service users, names have been changed and representative images used