Meet Our Team

In a nutshell, what do you do?

My role is to support people sleeping rough in the Hertsmere area. The priority being to find them accommodation, referring them to other agencies who can help with their complex needs as well as providing them with drink, food and clothing.

What appealed to you most about joining hyh?

The Charity has a great reputation within Hertfordshire for supporting people who are homeless or threatened with homelessness.

What is the most challenging part of what you do?

Accepting that accommodation is limited and regularly full up. It is not always possible to find rough sleepers a home straightaway.  

What is the most rewarding thing?

Sometimes the small things can make a big difference like providing clothing or a sandwich and a cup of hot tea.

Your hopes and dreams…if you could wave a magic wand - what would you hope to achieve whilst working at hyh?

That all my service users had some form of suitable accommodation in the shortest space of time.

In a nutshell, what do you do?

It’s my job to help teach young people and parents about the effects of mental health and how to build a healthy mind. I do this through weekly sessions where we talk and design a program to build a fit and healthy mind.

What appealed to you most about joining hyh?

It had a great reputation for being effective. I wanted in!

What is the most challenging part of what you do?

Getting past the stigma around mental health. Getting young people and their parents to open up.

What is the most rewarding thing?

When I can see someone really building in confidence.

Your hopes and dreams…if you could wave a magic wand - what would you hope to achieve whilst working at hyh?

Seeing people’s relationships heal and change for the better.

What do you do?

My role is a dual diagnosis outreach worker. I support individuals and families in Broxbourne and Hertsmere who are at risk of homelessness and either suffer from mental health issues or substance misuse!

What appealed to you most about joining hyh?

What HYH stand for and their want to support disadvantaged people is what appealed me the most. Having studied Criminology and Social Policy at university, I have always pursued a career where I can support vulnerable people and help better their circumstance, which is exactly what this role offers.

What is the most challenging part of what you do?

The current challenge I am facing is having to work remotely due to COVID-19. I’m looking forward to getting into the office and meeting all my colleagues in person for the first time, as well as visiting service users and getting to know more about them in person!

What is the most rewarding thing?

The most rewarding part of the role is knowing that I am supporting a service user, helping them access the help and services they need, and leading them to more positive outcomes.

What would you hope to achieve whilst working at hyh?

My hope is that I have a positive effect on service users and know that I did everything I could to support them. I also hope to learn the ins and outs of the service and further my understanding and knowledge of mental health and substance misuse.

In a nutshell, what do you do?

I do prevention work in schools, colleges and youth clubs. We do workshops on homelessness, conflict resolution and independent living, to give young people the skills they’ll need to live on their own. We also provide them with information on where and how to get help and support.

Length of time at hyh:

Almost 3 years! I started right after university.

In a nutshell, what do you do?

I support 16 and 17 year olds in Hertfordshire who are either having difficulties at home or who currently don’t have a stable place to stay. This includes sofa surfing, staying with relatives or having nowhere to go at all. The Advice and Information Workers support young people and their families in a number of ways by engaging in mediation or looking into alternative accommodation. We also signpost to other services for additional support such as YC Herts, colleges and mental health support.

Length of time at hyh:

1 year and 4 months

In a nutshell, what do you do?

I support the 18+ services, working with the teams to make sure we are providing the best possible services to anyone that requires our help.

Length of time at hyh:

19 years

In a nutshell, what do you do?

I enjoy working at hyh and I am passionate about making sure the back office is cost efficient in all areas whilst still ensuring our important frontline services have all the resources they need to run smoothly. I provide support to the CEO and Board of trustees and oversee most of the back office functions such as IT, HR, Facilities and Health & Safety.

Length of time at hyh:

15 years

In a nutshell, what do you do?

I support 16/17 year olds who are at risk of homelessness or are homeless to return to their family home or access safe and secure accommodation.

Length of time at hyh:

7 years