Jessica was referred to the Floating Support service by her Leaving Care Personal Advisor, a designated professional responsible for providing and coordinating support.
Care leavers can often struggle to cope with the challenges of living independently at a young age without a family network and they may need help to access services or deal with specific problems they face. Unfortunately, for some this means they may end up at risk of becoming homeless.
Jessica was pregnant and needed support getting her bills in order, applying for the appropriate grants and receiving the necessary food vouchers through the government’s Healthy Start scheme to support low-income families during pregnancy. She also needed help preparing for the imminent changes to her benefits and finding suitable accommodation for after the baby was born.
Her Floating Support worker helped her do all of this and also ensured that she applied for a discount on electricity, which helped ease some of the anxiety and the uncertainty about the future that she was facing.
hyh have continued to provide help by reevaluating Jessica’s budget for after her baby has arrived. This helps Jessica to understand her bills and check she is being charged correctly. hyh have given advice to Jessica on the general tenancy agreement details and questions to ask. The Floating Support worker also provided support during a difficult situation that Jessica found herself in, through no fault of her own, involving an inaccurate bill and the threat of an Enforcement company.
Jessica went on to have her baby and they are both doing well.