Chloe's Story

Chloe was referred to the Homeless Hub at hyh by her college after they discovered that she was sofa surfing with a friend.

Chloe was sofa surfing as she was experiencing ongoing and continuous conflict with her Mum during the lockdown. Due to her college being closed and her Mum no longer being able to work, both Chloe and her Mum were at home together all the time causing tension.

As the lockdown restrictions came into place, Chloe was no longer able to sofa surf with her friend and as it wasn’t appropriate for her to go to different houses each day, she was referred into temporary accommodation via her local housing authority after speaking with our Homeless Hub team.

Chloe only had a small bag of her clothes when she left but we were able to provide her with food vouchers and a starter pack. This ensured that whilst she was temporarily living somewhere out of her area, she was able to use items in the pack to feel more settled and help her get by as she was not yet receiving Universal Credit. Chloe is now living in permanent accommodation and is looking to the future, continuing her studies at college.

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