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Who we are


hyh is led by a group of Trustees and a Chief Executive, Helen Elliott, supported by the Executive Management Team.
Helen Elliot

Helen Elliott

Chief Executive
Helen has more than 15 years’ experience in senior leadership/strategic positions within the voluntary sector. Prior to this, she spent over 10 years in the private sector heading up an international marketing department. Her academic qualifications include a BA Hons in Business Studies and a PgDip in Counselling. She is an accredited counsellor, Member of the Institute of Fundraising and Trustee.




Taking on the leadership of this remarkable organisation since 2015 has been an honour and privilege. The dedication and hard work of the staff and volunteers, with their commitment to ending the misery of homelessness, is truly inspirational. The level of youth homelessness within the UK today is something that I feel cannot be ignored. hyh is a unique organisation that tackles this and genuinely makes a difference in the lives of our service users. I am extremely proud to be a part of this amazing team.
Helen
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Sally Scott

Sally Scott

Director of Operations
Sally joined hyh in 2007. Previous to this, Sally spent 10 years working in a variety of roles in both the local authority and voluntary sectors delivering services for vulnerable children and adults.


I oversee the delivery of services across hyh and assist in developing an ongoing strategy in line with the charity’s aims and objectives. “It is a pleasure to work alongside such a vibrant team who are both dedicated and determined to make a positive difference to the lives of homeless young people.
Kirsty Harrison

Kirsty Harrison

Executive Assistant
Kirsty joined hyh in 2005 and provides support to the CEO and Board of trustees. Kirsty also oversees most of the back office functions such as IT, HR, Facilities and Health & Safety. Her professional qualifications include an Associate CIPD, and Kirsty is working towards the CompTIA A+ Certification in IT.


I enjoy working at hyh and am passionate about making sure the back office is cost efficient in all areas whilst still ensuring our important frontline services have all the resources they need to run smoothly
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Caroline Neill

Fundraising & Communications Manager
Caroline joined hyh in 2019. Caroline’s background is in consumer book publishing with roles in Marketing & PR and Digital. She has experience within the voluntary sector and, most recently, she was part of the client services team for a marketing agency.


‘I’m excited to join hyh at a time when we are looking to underpin our position as an independent organisation and to grow funding from all areas in order to provide our range of essential services to young people and their families. We would love to hear from you if you can help us!’

Meet the hyh Trustees


The trustees are ultimately responsible for everything hyh does. They decide our strategy, ensure our resources are managed responsibly and that we comply with legislation as well as making sure all hyh’s decisions put the needs of the vulnerable people we support first.

All our trustees are volunteers.
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Peter Holland

Chair
Joined hyh: November 2019

Peter began his career as a journalist on local newspapers in Hertfordshire and national newspapers in the UK before joining Reuters. During a 23 year career with Reuters he moved from journalism into management where his roles included Managing Director of Reuters Europe, Managing Director, Reuters Overseas, Chairman, Reuters Africa and Reuters Latin America and Chairman of Reuters Television.

After leaving Reuters his career included Chairman of Hertfordshire Police Authority, a Board member of the National Crime Squad and the National Criminal Intelligence Service, Chairman of Ombudsman Services and Chairman of the National Policing Improvement Agency. He was also a board member for eleven years of St John Ambulance and Chairman of its Audit and Risk Committee. He was appointed Deputy Lieutenant of Hertfordshire in 2000 and awarded CBE in 2005 for services to policing.
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Carol Shutkever

Vice Chair
Joined hyh: 2019

Carol is a solicitor and was a corporate partner in a London law firm for 20 years. She headed the firm's corporate governance advisory team, focusing on issues such as board structures and behaviours, accounts and audit, risk management, culture and stakeholders. She also headed the firm’s corporate knowledge management team, responsible for analysing new law and regulation, the firm’s knowledge resources and its corporate training programme. Having retired as a partner she is now does some part-time corporate governance consultancy work and is a trustee of a school Multi Academy Trust.
Jason Hale

Jason Hale

Treasurer
Joined hyh: 2019

Jason is a Chartered Accountant with over 20 years of Finance and Change Management experience in the banking industry. He is currently a programme manager for RBS, leading large scale transformational change programmes.
Jason joined hyh in March 2019 as Treasurer and is a member of the Finance and General Purposes Committee.
John Ball

John Ball


Joined hyh: 2020

John is a Chartered Accountant with over 30 years experience of managing and leading finance teams at a senior level most recently in social housing. He is a trustee at Clarion Futures, the charitable foundation of Clarion Housing Group and recently stepped down from the Board of Groundwork East where he was a trustee and member of the Finance and Audit Committee.

John joined hyh in March 2020 and is a member of the Finance and General Purposes Committee.
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Ruth Barnes

Joined hyh: 2020

Ruth is an international child rights consultant specialising in the law and policy relating to child protection and justice. Ruth was Head of International Programmes at Coram International from 2007 to 2020 and has over 15 years of experience in international child rights: including research and analysis, writing training materials, publishing reports and advising UN agencies, governments and non-governmental organisations on issues relating to child protection, child justice and gender rights.

Originally from Cambridge, Ruth lives in Hertfordshire with her husband and three young children.
Matthew Baxter

Mathew Baxter

Joined hyh: 2018
Mathew will lead for the Board in supporting fundraising initiatives and work closely with the hyh team. He is the managing director and owner of a leading asset management and procurement consultancy, working primarily in the public and private housing sectors.

Mathew is also the owner of a framework management company that is supporting numerous procurement hubs across the UK and is a published author.
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Paul Groves

Joined hyh: 2019

Paul is a Solicitor with more than 15 years experience of advising across the technology, media, video games and sports sectors. Paul has worked for Google since 2012 and is currently the YouTube Legal Lead for Europe, the Middle East and Africa.

As a legal advisor for YouTube in EMEA, he works on a broad range of matters, including acting as point of contact for legal and business partners on various regulatory, commercial, legal and product issues.
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Gilmar Queiros

Joined hyh: 2020

Gilmar Queiros is the Head of Skills and Apprenticeships at the University of Hertfordshire. Gilmar has worked with a number of public sector bodies in his career as well as a wide range of Universities in the UK – supporting and developing their apprenticeship and work-based learning provision based on market needs. Gilmar’s career stems in Higher Education policy working and collaborating with a number of bodies such as Universities UK, Department for Education, Office for Students, among others. Gilmar is passionate about Skills and helping businesses, and their relevant workforces, grow and develop. Gilmar has served strategic roles such as a University Trustee, Academic Board Member and most recently acted as board member of the Apprenticeship Diversity Champions Network, aligned with his passion and specific focus on social mobility and widening participation across the country. Gilmar joined hyh in June 2020 and will act as Lead Trustee for Crisis Intervention.
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Ross Watkins

Joined hyh: 2019

Ross Watkins has lived in Hertfordshire for most of his life and has worked within the homeless sector for nearly 15 years. Most of this time was as a rough sleeper street outreach worker in Cambridge and Brixton before his current role as Support Manager for Emmaus Lambeth; a supported accommodation provider in South London.

Ross was previously a trustee with Homeless Link and currently sits on their Expert Panel.