We have a range of policies and procedures that help us provide a fair and standardised service.
A policy provides guidance on how a service is provided or how our organisation operates. It takes into account legislation and good practice.
Equality and Diversity Policy
This outlines hyh’s commitment to promoting equality and valuing diversity
Our formal complaints process for service users
Sending your comments
How to provide us with feedback to help us to improve our service
This outlines hyh's whistleblowing policy and procedure