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Are you homeless in Hertfordshire, sofa surfing or at risk of becoming homeless? Get help now!


hyh is a unique charity in Hertfordshire providing services to support vulnerable people.

Our focus is on preventing homelessness - from education in schools and family mediation through to supporting 16-24 year olds in their first homes or caring for adults of all ages who have mental health issues and housing needs.

Our services empower young people to be able to deal with the difficult situations in their lives, giving them the ability and confidence to ‘do it themselves’ and ultimately find stability.




Shaun's Story


Shaun had been in care since the age of 14 and grew up labeled as a naughty child. 

Shaun’s son lives with his parents after a court decision of neglect and he is desperate to have contact again. To see his son, Shaun has to use a contact centre which costs £80 monthly. This was too expensive for his benefits to cover.  

He experienced mood swings and during Shaun’s initial assessment with hyh, he became very emotional. Shaun had already sent off a homeless application to the council as he was being evicted from multiple hostels for anti-social behavior.

Shaun informed hyh of his three goals: to have his own home, receive support with his mental health and to be able to see his son regularly.

To begin with, hyh contacted Shaun’s social worker to house him as a care leaver instead of using his homeless application. This led to Shaun moving into his own council flat.  

Shaun became increasingly more emotional during the initial months of hyh support and he informed us of his possible personality disorder. hyh immediately arranged an assessment which proceeded to therapy sessions. The sessions helped Shaun deal with his emotions and he reported feeling much calmer and his mood swings had stabalised.

hyh then supported Shaun to apply for a grant to pay for the contact centre costs which he is waiting to hear back from. In the meantime, he speaks to his son regularly over the phone. Also, as Shaun’s behavior is more stable, his mother invited him to his son’s third birthday party which Shaun is very excited about.  

Shaun has now applied to take his maths and English exams at a local college to improve his grades and chances of employment. He says he is in a better position to take control of his life and hyh will have a final meeting with him this month. He will be provided with an exit pack to help him stay on track and Shaun knows where to find further advice and support if he needs it.  

Shaun's Story


Read other stories



How your donation could make a difference



travel warrant

could pay for a travel warrant
for a young person
phone card

could answer an urgent call
to our help line
food parcel

could pay for a food parcel
for one week
starter pack

could help us assist a young person
with their benefit application
starter pack

could pay for a mediation session
for a young person and their family
starter pack

could pay for a young person to attend
employment training
home truths

could pay for one Home Truths session
for up to 30 young people.


Find out how else you can help!

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